Discount Legal Online Pharmacy

Frequently Asked Questions!

Why is it cheaper for me to order a 90-day supply than a 30-day supply?
Each prescription charge must, by law, include a dispensing fee. That fee is the same for a 30-day supply and a 90-day supply. So if you buy a 90-day supply instead of a 30-day supply, you save two dispensing fees and two shipping fees! We are often able to save you additional money when you order in volume. Please contact us for details at Office@Zipdrugs.com .Our minimum order requirement is 30 tablets/capsules to maximize savings for you.

How do your prices compare to the new Medicare discount cards?
Our prices in most cases will be better than the ones offered by Medicare discount cards!

How much can I expect to save by ordering from ZIPDRUGS.COM?
You can save up to 80% or more depending on the medication you take.

What states do you currently service?
This program is available nationwide and is designed to help people of all ages.

Will the same drugs always be on the list?
Medications may be added or removed from the list at any time without notice. You can always inquire about a medication prior to getting it filled.

If a drug is on the list, does that mean all strengths of the drug are included?
No, only the exact strength of the drug listed is eligible for this program.

What if my prescription is for less than a 30 day supply?
You will need to contact your doctor for a larger supply. Our minimum order requirement is 30 tablets/capsules to maximize savings for you. You can ask the doctor to fax it direct to us at 718-996-2277 or the pharmacist can contact your doctor for you. Just ask for this service.

How do I get my prescription(s) mailed to me?

  1. Complete the Order Form Online - or email the helpdesk at Office@zipdrugs.com to have one faxed or mailed to you or to have one completed over the phone.
  2. Ask your doctor to write you a prescription for the quantity you would like to order.
  3. Simply fax or mail us a copy of your original prescription(s), the completed Order Form, and Payment. (We accept Visa, MasterCard, money orders or checks - please allow 7 to process your check) Fastest way to order is by faxing your completed enrollment order form and prescriptions 24 hours a day toll-free to: Fax # 718-996-2399 or Mail to:  Zip Drugs, 1216 Neptune Ave, Brooklyn, NY 11224.
  4. How much does shipping cost?
    We require a small shipping fee of $5.99 for up to 3 Medications and $1.00 each additional capped at $20.00.  We conveniently ship to your home, office or trusted friend or family member. You can save even more by placing your spouse's order at the same time and advise us to ship them together. The more you order – the more you save. Call us or add a note to each order indicating that you would prefer to have the orders shipped together. We will do our best to ship them in one package to save you money on shipping costs, although that is not always possible.

How long will it take to get my prescription?
Once we receive your prescription and payment information, your order will be processed within 24 hours and shipped to you. It normally takes 3-7 days. We ship orders Monday thru Friday. Please call for overnight shipping costs and availability.

What if my medicine is not on the list?
You can ask your doctor if there is a another drug available that will provide the same benefit. Please contact our helpdesk at Office@zipdrugs.com to make sure you have the newest list of medicines available.

How do I get refills?
If you have refills written for your prescription, you need to contact us either by fax, e-mail refill@zipdrugs.com or contact us at our Office@zipdrugs.com as they come due. You should contact us roughly two weeks before the refill is due.

Facts About Generic Drugs

What are generic drugs?

A generic drug is the same as a brand-name drug in:

  • dosage
  • safety
  • strength
  • quality
  • the way it works
  • the way it is taken
  • the way it should be used


Are generic drugs as safe as brand-name drugs?

Yes. The FDA says that all drugs must work well and be safe. Generic drugs use the same active ingredients as brand-name drugs and work the same way. So they have the same risks and benefits as the brand-name drugs.

Are generic drugs as strong as brand-name drugs?
Yes. FDA requires generic drugs must be as:

  • high quality
  • strong
  • pure, and
  • stable as brand-name drugs

Are brand-name drugs made in BETTER factories than generic drugs?

No. All factories must meet the same high standards. If the factories do not meet certain standards, the FDA won’t allow them to make drugs.

If brand-name drugs and generic drugs have the same active ingredients, why do they look different?

In the United States, trademark laws do not allow generic drugs to look exactly like the brand-name drug. However, the generic drug must have the same active ingredients. Colors, flavors, and certain other parts may be different. But these things don’t affect the way the drug works and the way it is looked at by FDA.

Does every BRAND-NAME drug have a generic DRUG?


No. When new drugs are first made they have drug patents. Most drug patents are protected for 17 years. The patent protects the company that made the drug first. The patent doesn’t allow anyone else to make and sell the drug. When the patent expires, other drug companies can start selling the generic version of the drug. But, first, they must test the drug and the FDA must approve it.

What is the best source of information about generic drugs?
Contact your doctor, pharmacist or other healthcare worker for information on your generic drugs.

For more information, you can also visit the FDA website at:

http://www.fda.gov/cder and click on Consumer Education.

Do generic drugs take longer to work in the body?
No. Generic drugs work in the same way and in the same amount of time as brand-name drugs.

Why are generic drugs less expensive?
Creating a drug costs lots of money. Since generic drug makers do not develop a drug from scratch, the costs to bring the drug to market are less. But they must show that their product performs in the same way as the brand-name drug. All generic drugs are approved by FDA.

FDA defines generic drugs: A generic drug is an identical or an equivalent of a brand name drug in its dosage form, safety, strength, quality, performance, characteristics and usage. Although generic drug is identical to its branded counterparts, it is typically sold at prices that are much lower than its counterparts'.
Figures from the Congressional Budget Office show that generic drugs save consumers an estimated US$8 - US$10 billion a year. Hospitals are already using generic drugs as their prescribed drugs and are rapidly pushing brand name drugs out of the medical scene.

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